Terms of Service

Last Updated: June 2026

1. Business Information

These Terms of Service govern your use of services provided by 911 Tree Experts ("Company," "we," "us," or "our"), located at 5004 Ravine Road, Kalamazoo, MI 49009. By contacting us or requesting our services, you agree to these terms.

2. Services

We provide professional tree removal, tree trimming, stump grinding, emergency tree services, and related property services in Kalamazoo and surrounding areas.

3. Text Messaging Program

By providing your phone number and requesting services, you consent to receive text messages from 911 Tree Experts. Our messaging program includes:

  • Appointment confirmations and reminders

  • Job updates and arrival notifications

  • Estimate and invoice delivery

  • Customer support communications

  • Occasional service-related announcements

Message Frequency: Message frequency varies based on your service activity. You may receive up to 5 messages per service request.

Message and Data Rates: Message and data rates may apply. Check with your mobile carrier for details.

4. Opt-Out Instructions

You may opt out of text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and no further texts will be sent. To opt back in, reply START.

5. Customer Support

For questions about our messaging program or these terms, contact us:

6. Privacy

Your personal information is handled in accordance with our Privacy Policy. We do not sell or share your phone number with third parties for marketing purposes.

7. Limitation of Liability

911 Tree Experts is not responsible for any damages arising from delayed or undelivered messages due to carrier issues or circumstances outside our control.

8. Changes to These Terms

We may update these Terms of Service at any time. Continued use of our services constitutes acceptance of the updated terms.

9. Contact Us

911 Tree Experts 5004 Ravine Road Kalamazoo, MI 49009 (269) 870-0632 info@911treeexperts.com